Shipping policy
Seller
Tirrana is operated by ARCHIBLOCKS LTD, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Email: contact@tirrana.com — Phone: +44 7882 735104
Delivery Area
We currently ship within the United Kingdom only.
Delivery Times & Costs
| Method | Processing Time | Transit Time | Total Estimated Delivery | Cost |
|---|---|---|---|---|
| Standard Delivery | 1–3 business days | 6–12 business days | 7–15 business days | Free |
Note: Delivery times are estimates and may vary due to carrier delays or other factors outside our control.
Order Processing
Orders are processed Monday to Friday. Orders placed on weekends or public holidays are processed the next business day. You'll receive a confirmation email with tracking information once your order ships.
Order Tracking
A tracking link is emailed to you when your order ships. Tracking updates may take 24–48 hours to appear after the confirmation email is sent.
Delivery Issues
If your package is lost, damaged, or not received, contact us within 7 days of the estimated delivery date at contact@tirrana.com with your order number.
Returns
We accept returns within 30 days of delivery. See our Refund & Return Policy for full details.
Contact
Email: contact@tirrana.com | Phone: +44 7882 735104 Hours: Monday–Friday, 9am–5pm (GMT)